The Full Force satisfaction promise
Not happy? I'll put it right.
I take pride in every clean. If you have a concern about the agreed cleaning work, please tell me within 24 hours of your visit and I'll arrange a suitable return visit for qualifying issues, at no extra charge.
How to report a concern
Tell me what needs looking at and the date of your clean. You can call 07754 620 444, send a text or email me. Please make contact within 24 hours to use this additional promise.
What the 24 hours means
It's the period for notifying me under this additional satisfaction promise. It isn't a promise to physically return within 24 hours. We'll agree a suitable appointment for any necessary corrective work.
Your rights
This additional promise does not restrict your statutory rights, including rights under the Consumer Rights Act 2015.
A simple way to get it sorted
Let me know what needs attention.
For the additional 24-hour promise, please tell me within 24 hours of your clean. I'll review your concern and arrange a suitable return visit where corrective cleaning is needed. If you're outside that period, you can still contact me — your statutory rights remain unchanged.
Report a cleaning concern ↗You can also call, text or email me directly. Please include the date of the clean and which area needs attention.